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Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. Ifa plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out our video tutorials to see if your question could be answered in one of them.
  • Your WordPress installation is v3.5+

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

  Featured Articles

Adding Custom JS code in Child Theme [Browser resize code added to Toggle VC Element]

<?php add_action( 'wp_enqueue_scripts', 'salient_child_enqueue_styles'); function salient_child_enqueue_styles() { wp_enqueue_style( ...

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Firefox Padding Top and Bottom Not Appearing on Columns

Firefox has a bug which causes the top and bottom padding to not work if the padding is using percentage values.  Add this into the Custom CSS ...

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1 | Troubleshooting the Salient Theme (Website not working correctly)

Please follow these steps to Troubleshoot your Theme : 1: Make sure your Wordpress Installation is updated to the latest version . See: How To Update ...

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Create Landing Page (Remove Header / Footer per page )

You need to find the Page id of the page you want to remove the Header and footer . Here is how to find it: http://quadroideas.com/find-page-id-wordpress/ .Also ...

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Make button open lightbox

The correct HTML to add a button with an icon that links to a video would be: <a class="nectar-button small accent-color regular-button" target="_blank" ...

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2 | Theme Installation Errors

The Salient theme should install without any errors, although on some occasions people encounter errors so here are the most common errors and the ...

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Howto: Make logo big or small

Add this into the Custom CSS box located in your Salient Options panel:/* Desktop greater then 1000px */ @media only screen and (min-width : 1000px) { ...

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3 | Updating Your Theme and Plugins

Hey! Note: Visual Composer 4.7.x requires PHP 5.3 or latest. If you have an earlier version your site will result in a blank ...

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Change Slide Out Widget Icon

.slide-out-widget-area-toggle i:before { content: '\f0e0'; font-family: 'FontAwesome'; top: 6px !important; position: relative; font-size: ...

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4 | Installing and Updating Salient Visual Composer (Bundled with Theme)

Please Note that Salient VC 4.7.4 ++ requires PHP 5.4 or higher to be running on your server. Please contact your hosting provider to ensure your php version is ...

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Adjust Nectar Slider Text with CSS

Use the nth-child selector to target individual slides. body #ajax-content-wrap .nectar-slider-wrap .swiper-slide:nth-child(1) .content h2 { } Add this into the ...

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Add phone number in secondary menu with icon

Please add the span html inside the secondary menu text as : <span class='icon-phone'></span>0437 445 352 As can be seen in ...

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Change "ALL" and "Sort Portfolio" Text on Portfolio Filter Bar [JS hack]

Place this JS script in a RAW JS Page element inside the tag on that particular page. See screenshot: http://prntscr.com/99em7b .<script ...

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Nectar Flexible Slider Height Cropping Image in Responsive Screen Sizes.

Try using the Flexible Slider Height option in Nectar Slider. See screenshot:  Also when using the flexible slider height option you have to enter ...

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Nectar Slider - Button Lightbox Video

Hey , Add in the lightbox extra class here : http://prntscr.com/9c4wul and the JS in here :http://prntscr.com/9c4xbo . <script ...

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Change logo url link via JS code Globally.

Add this JS code using this technique: https://themenectar.ticksy.com/article/5528/ <script type='text/javascript'> jQuery( document ...

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Add TEXT Next to Hamburger Menu Icon

Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) :.slide-out-widget-area-toggle a:hover:after { ...

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Corporate Demo - Contact Form

<div class="col span_4"> <p> [text* your-name placeholder "Your Name *"] </p> </div> <div class="col span_4"> <p> ...

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Size of images in lightbox . Images getting cut

Hey !Simply change your "large" image size in settings > media to 1280x720 and it should work alright :) Cheers

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Anchor Links not Working

Salient Theme: 7.x How to solve: Browser shows undesired positioning of anchor links if/when returning from 'other' site pages. Steps: Go to ...

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Changing Theme Texts Using Loco Translate Plugin .

Please see: https://localise.biz/help/wordpress/translate-plugin/beginners Below are the Steps to Install Loco Translate Plugin to change or edit Theme ...

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Clear Cache

Clear Your WordPress Site CacheWordPress is fairly database intensive so it’s highly recommended to host your WordPress site with a webhost that provides built-in ...

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How to Translate the theme

TranslationIf this is your first time working with WordPress and you need to know more about this process (or are simply looking for a refresher course), there are ...

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Comments not showing on Pages

By default there's no option for the comment field on static pages, but adding it in is simple.1) Add the code to page.php via Apperance -> Editor . <div ...

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  Public Ticket Activity

Adam Lawdor Mobile Logo Double-up   Updated 1 hour ago   4   Salient - Responsive Portfolio & Blog Theme Most recent comment from Adam Lawdor: There is also an artefact showing from the :after font awesome rollover icon too, are they related issues? David Rossi Help removing "Job Position" when left blank   Updated 9 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from David Rossi: I saw the following CSS on themeforest to eliminate the 'job position' line if it's left blank, but it does not seem to work when it is set to be BELOW the photo. . But anyway, this is ... Giovanna Website and visual composer are not working properly   Updated 9 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Giovanna: Thank you for the heads up! I already contacted the support and fixed! :) Simon Unable to add elements   Updated 9 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Simon: I've just updated the 'Contact Form 7' plug-in and now it's completely disappeared from the Elements list? Vanished!! Westin Harvey Image Gallry   Updated 9 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Westin Harvey: Hi,   I am working on one of my pages here, and I am running into a problem.  I have 50 or so images to upload to a gallery, and I can't  I was able to upload a good lump sum, but as I ... Bruno Still have issue with Google Map   Updated 10 hours ago   1   Salient - Responsive Portfolio & Blog Theme Most recent comment from Bruno: Hi, Sorry, but i still have issue with Google Map in contact page. I followed those instructions : https://themenectar.ticksy.com/ticket/813007 Before, i fixed the map.js file with the right ... Mihai Image gallery - custom links problem   Updated 12 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey Pavel , Salient 7.5.02 is now available for Download on the Themeforest Download Page , Visual Composer has also been Updated to Version 4.12.  If you're upgrading from Salient VC 4.9.2, ... Kevin Sprague double image in masonry blog   Updated 12 hours ago   3   Salient - Responsive Portfolio & Blog Theme Most recent comment from Kevin Sprague: Hmm - installed but it didn't change anything. Refreshed and reloaded page, etc.... http://dev.studio-two.co/gpelton/home-2/#Global_Themes We won't be launching this site for a while so if ... Nathan drop shadow on top header/nav   Updated 13 hours ago   4   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey Bob , Add this into the Custom CSS box located in your Salient Options panel (Make Sure there are no red cross in the Box) : div#header-outer { box-shadow: none ... Sean owlCarousel loop   Updated 13 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey Sean,  No i am afraid we dont have the infinite option available in the Theme at the moment and would likely require custom work .  Best. gombroo I can't see my logo   Updated 13 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey Gombroo ,  You are gonna have to add the  Logos for the Transparent Header as well for it to not show the Salient Default Header.  Best. Bilal Text Lightbox   Updated 15 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Tahir - SUPPORT: Hey Bilal,  I just tested this on my Localhost and inline content does not seem to be enabled at the moment in Salient therefore its not possible . Have notified the Developer so this can be ... Laura Customizing mobile navigation   Updated 21 hours ago   2   Salient - Responsive Portfolio & Blog Theme Most recent comment from Andrew Cooke: Hi Laura, Thanks for getting in touch!  To change the font type and size, you need to change the Off Canvas Navigation option on "Salient > Typography > Navigation & Page Header". I've ... Sanjay Lavoipierre blog display   Updated 21 hours ago   5   Salient - Responsive Portfolio & Blog Theme Most recent comment from Sanjay Lavoipierre: Hi, it turns out that my blog is displaying in alphabetical order... but backwards Z to A. Can I reverse it? Sorry - disregard this message! Marcel Rename portfolio navigation arrows   Updated 1 day ago   8   Salient - Responsive Portfolio & Blog Theme Most recent comment from Ben Traynham: Thanks, that worked!
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