Okay

Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out the documentation

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

Public Tickets

A B social sharing portfolio   Salient - Responsive Multi-Purpose Theme   Updated 4 hours ago   2 Most recent comment from Noah Munene:Hi there, Thank you for reaching out. To achieve this, you will need to write a custom CSS script to help hide social sharing on the single portfolio item. A sample snippet can be: .single-portfolio-i ... genarocommunication video background Iphone IssueClosed   Salient - Responsive Multi-Purpose Theme   Updated 12 hours ago   14 Most recent comment from ThemeNectar:Thanks for letting us know :)The change will also be included in the next release.Kind regards Ingrid Image Grid Style Gallery - Settings   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   2 Most recent comment from Tahir :Hey Again, Sure, Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is ... Ingrid Custom Blog Page   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   2 Most recent comment from Tahir :Hey Again, Thanks so much for reaching out — and yes, that absolutely makes sense!  It sounds like you're running into the common situation where WordPress is still using the default Posts pag ... Ingrid blog category tags cut off on mobile   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   6 Most recent comment from Andrew Cooke:Hi Ingrid, Thank you for getting back to us. I'm glad we could assist. Feel free to contact us if you have any other queries. Cheers,