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Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out the documentation

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

Public Tickets

mtardona013 Script showing in page   General   Updated 3 hours ago   3 Most recent comment from Noah Munene:Hi mtardona, Thank you for getting back to us. The error is pointing to a WordPress core file (wp-includes/formatting.php), which means the root cause is usually a version mismatch between WordPress, ... Joshua Moses Header Logo   Salient - Responsive Multi-Purpose Theme   Updated 1 day ago   8 Most recent comment from Tahir :Hey Again, Try adjusting the margin values to align it . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you ca ... John Secondary Navbar spacing   General   Updated 2 days ago   4 Most recent comment from Noah Munene:Hi John, I’m glad we could assist you! Should you have any further questions or need assistance along the way, please don’t hesitate to reach out.   Best wishes, siterightdes PHP 8.2 Compatibility   Salient - Responsive Multi-Purpose Theme   Updated 5 days ago   5 Most recent comment from ThemeNectar:Hey siterightdes, The code referenced in that scan does not actually run in Salient and therefore won't trigger a PHP error. We use PHP 8.2 and recommend using it as well. I've made a note t ... PixelsIngenierie Vulnerabilites reported by WordFence   Salient - Responsive Multi-Purpose Theme   Updated 6 days ago   3 Most recent comment from PixelsIngenierie:It's OK today (I don't understand why I saw previous version numbers yesterday...).Thanks