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Welcome to the ThemeNectar Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • You've checked out the documentation

Thanks for purchasing our theme & have a great day! :)

ThemeNectar

Public Tickets

decybel Youtube or insta videos not reading   General   Updated 6 hours ago   6 Most recent comment from Pat:Hi Decybel, You can either share the login details you currently use or create a temporary user for us. If you prefer, you may also share access securely using a plugin such as Controlled Admin Acces ... decybel bug on smartphone display   General   Updated 11 hours ago   1 Most recent comment from decybel:Hello!In laptop mode my page show very good (as seen in attachment "no bug compo laptop")But when i switch to smartphone mode it's a big mess and one of the picture is placed in front of the medi ... davidkhuffman Different color text for title on portfolio grid item   Salient - Responsive Multi-Purpose Theme   Updated 21 hours ago   8 Most recent comment from Tahir :You can view it now.  Best  brandcentric Dynamic Templates for CPT   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Tahir :Hi brandcentric , Thanks for reaching out! . I am afraid this is not possible at the moment and would require custom code edits.  Best,   Sebastian Stadler Make your website visible online   Salient - Responsive Multi-Purpose Theme   Updated 4 days ago   2 Most recent comment from Pat:Hi Sebastian, Thank you for contacting us. The "Great things are coming soon" text usually appears when a Coming Soon or Maintenance mode is enabled on the site, or when the homepage is not properly p ...