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Public Tickets

Mish Norris Uploading Mobile Video VersionClosed   Salient - Responsive Multi-Purpose Theme   Updated February 15, 2024 at 11:52am   5 Most recent comment from Mish Norris:Thanks Judith. Worked perfectly. Thanks again! Steven Bergman Salient Core Plugin Version 1.9.9 | By ThemeNectarClosed   General   Updated February 15, 2024 at 6:31am   2 Most recent comment from Judith Olango:Hi Steven,Thanks for writing to us.Please try to install the Salient theme again and see whether that helps update the bundled plugin.Please let us know how this goes once you try. alexanderkryger Client carouselClosed   Salient - Responsive Multi-Purpose Theme   Updated February 14, 2024 at 10:58am   2 Most recent comment from Tahir :Hey Again,I am afraid that is not possible at the moment, you can however use the "Carousel" Page Element with the "Ticker Movement" type: Also regarding editing the js files we do not recommend edit ... Eric Background Video Formats & WebP ConverterClosed   Salient - Responsive Multi-Purpose Theme   Updated February 14, 2024 at 10:13am   10 Most recent comment from Tahir :Hey Again,The Preview image does not show before the video is loaded and is used for Mobile Screens only when Video Background Option is disabled. Also your main page seems to have to many resources ... alexanderkryger milestone numbersClosed   Salient - Responsive Multi-Purpose Theme   Updated February 14, 2024 at 9:04am   2 Most recent comment from Andrew Cooke:Hello Alexander, Thank you for getting back to us. Try using Blur Style, in the milestone settings and it should show a dot instead of a comma. If you want to completely remove the comma, I am afr ... lrjohnson5 Setting a global color scheme & color pickersClosed   Salient - Responsive Multi-Purpose Theme   Updated February 13, 2024 at 9:15am   8 Most recent comment from Andrew Cooke:Hi there,Thank you for getting in touch.I have forwarded your suggestions to the developer and added them to the wishlist for consideration in future updates.We appreciate your feedback as we continu ... SamType40 Make section not full height row on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated February 13, 2024 at 4:11am   4 Most recent comment from Judith Olango:Hi there,Thanks for getting back to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to S ... Archies Tabbed section not working even the CTA on header bar glitchesClosed   General   Updated February 12, 2024 at 6:55am   37 Most recent comment from Judith Olango:Hi Archies,We're glad this works for you.If you have any further questions or need additional assistance, don't hesitate to write back, I'm happy to help.  joevfx Salient Theme - Blog Style and SidebarClosed   General   Updated February 12, 2024 at 2:15am   2 Most recent comment from ThemeNectar:Hey Piers, The blog settings within Salient are global options that will affect your entire site. There's no way to apply the blog options to specific posts without custom development. Could you ... SupraRich Footer edittingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 9:54pm   2 Most recent comment from SupraRich:Found it in Global Sections...  Make sure to follow the directions to enable the editor for custom pages. Michael Bianchi woo-commerce shopClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 12:30pm   2 Most recent comment from Andrew Cooke:Hi Michael,Thank you for getting in touch.Could you please try adding the page header in the shop page meta box settings and let us know how it goes? we have a guide that can assist you with this htt ... anitatakacs problem at 999pxClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 12:02pm   2 Most recent comment from Andrew Cooke:Hi there,Thank you for reaching out to us.I can't seem to replicate this issue from our end. Here's a screenshot of what I'm seeing from our end.Please check and ensure that you're ... thoisr "Read More..." Tag not working in portfolioClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 11:49am   10 Most recent comment from Andrew Cooke:Hello again,I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest. Your feedback is valuable to us and great ... mzowada Carousel Flickity Overlaid Button ColorClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 9:00am   2 Most recent comment from Andrew Cooke:Hi Matt,Thank you for reaching out to us.You can try adjusting the carousel pagination in the carousel settings shown here.If that does not work for you, could you please share your site URL so we can ... Harry Salient themeClosed   General   Updated February 10, 2024 at 3:59am   2 Most recent comment from ThemeNectar:Hey Harry,v16.0.5 is not the latest version, 16.1.3 is: https://themenectar.com/changelogs/salient.htmlDid you update using one of the methods described in the documentation here: https://themenecta ...