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Public Tickets

Jessy Feature RequestClosed   Salient - Responsive Multi-Purpose Theme   Updated August 23, 2024 at 6:23am   7 Most recent comment from Jessy:Hey yeah, I have another open ticket that, unfortunately, Andrew got to first. I'd appreciate you taking a look. Moofrad Scrolling text Line HeightClosed   Salient - Responsive Multi-Purpose Theme   Updated August 22, 2024 at 10:41am   4 Most recent comment from Tahir :Hey Again,Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no  ... OOJAH Backend Editor not workingClosed   Salient - Responsive Multi-Purpose Theme   Updated August 22, 2024 at 5:25am   3 Most recent comment from Judith Olango:Hi there, Thanks for writing to us. Scroll down and check after enabling the screen options as shown here :  Refer to this video : https://monosnap.com/file/GKuEgVXQ7AGcdTnnG0EZkciJFONEkmI really ho ... grandmore Nectar Recent Posts Slider is not loading correctlyClosed   Salient - Responsive Multi-Purpose Theme   Updated August 21, 2024 at 3:28pm   2 Most recent comment from Tahir :Hey grandmore ,I cant seem to recreate the same issue on my end in Chrome, were you able to resolve the issue ?.Thanks. wiltexpl Delete rowClosed   Salient - Responsive Multi-Purpose Theme   Updated August 21, 2024 at 11:17am   2 Most recent comment from Tahir :Hey Again,You should be able to delete it using these steps: Thanks. Grant Munro Woo Commerce UpdatesClosed   General   Updated August 21, 2024 at 10:31am   5 Most recent comment from Austin:Hi again, Thank you for getting back to us. Try logging into your Envato account and retrieve the error and add it to the plugin and see if the issue persists. If it does, I recommend reaching out to ... Neermana TypographyClosed   Salient - Responsive Multi-Purpose Theme   Updated August 21, 2024 at 10:07am   3 Most recent comment from Neermana:It works, thank you! Jac Sticky headerClosed   General   Updated August 21, 2024 at 9:46am   4 Most recent comment from Tahir :Also enable this option: Thanks deadesq Blurry thumbnail imagesClosed   General   Updated August 21, 2024 at 5:22am   3 Most recent comment from Tahir :Hey Again, Uploading really big images would likely make the regenerate thumbnails feature not work. Try reducing the image sizes to not more than 1920px wide and then regenerate them.  Also view: h ... aruback Complete Icon ListClosed   Salient - Responsive Multi-Purpose Theme   Updated August 21, 2024 at 5:19am   2 Most recent comment from Tahir :Hey Again,You can access the available shortcodes via the Text Block Page Element: Thanks. thegarnishinc Change the Off Canvas close menu colorClosed   Salient - Responsive Multi-Purpose Theme   Updated August 21, 2024 at 4:59am   2 Most recent comment from thegarnishinc:Disregard. Found a fix. Clara Add to cart quantity bugClosed   Salient - Responsive Multi-Purpose Theme   Updated August 20, 2024 at 9:46pm   7 Most recent comment from ThemeNectar:Hey Clara, You can correct that prior to the next release by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab: .s ... seth_matisak Gallery Title on HoverClosed   Salient - Responsive Multi-Purpose Theme   Updated August 20, 2024 at 5:04am   2 Most recent comment from Judith Olango:Hi Seth,It's not a problem, we appreciate the update.If you have any more questions or run into any problems, please feel free to reach out. Best regards, Alexa Custom Post TypeClosed   Salient - Responsive Multi-Purpose Theme   Updated August 20, 2024 at 4:50am   3 Most recent comment from Alexa:thanks got it! splumkin Watkins Updating themeClosed   Salient - Responsive Multi-Purpose Theme   Updated August 19, 2024 at 1:16pm   3 Most recent comment from Austin:Hi Gia,Thank you for getting back to us.I'm glad you were able to figure this out. Feel free to reach out if you have any other queries.Cheers,