Okay

Public Tickets

tslawrence71 Background Image FillClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 6:41am   6 Most recent comment from Judith Olango:Hi Gökhan,Thanks for writing back.We already responded to your query on the other ticket you've shared.To streamline our communication and ensure the timely resolution of all your inquiries, we ... burn2323 WPbakery editor errorClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 6:39am   5 Most recent comment from Judith Olango:Hello Gökhan,Thanks for writing back.Here is the guide to help you import demo: https://themenectar.com/docs/salient/salient-demo-importer-plugin/I truly hope this proves helpful for you. Should yo ... Trevor L. Jurgens JS in footer breaking formattingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 14, 2024 at 5:12am   5 Most recent comment from Judith Olango:Hello Trevor,Thanks for writing back.I suspect it may be the code. We don't offer support with regard to custom code issues. You may need the services of a web developer to assist further. Shoul ... Bryan Zee I have a problem on my client's website using SalientClosed   General   Updated June 13, 2024 at 1:23pm   12 Most recent comment from Andrew Cooke:Hi Bryan,Thank you for reaching out to us.The theme does not handle any account and licensing issues. I would recommend contacting the Envato/ThemeForest team to assist with the account retrieval.My a ... Tobias Portfolio Element SpacingClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2024 at 9:00am   5 Most recent comment from Andrew Cooke:Hi Tobias,Great! Glad we could help. Feel free to open another ticket if you have any other queries.Cheers, mioii category grid issueClosed   Salient - Responsive Multi-Purpose Theme   Updated June 13, 2024 at 5:44am   2 Most recent comment from Judith Olango:Hello Mioii,Thanks for writing to us.In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend ... damien samwell Equal height row not working within carouselClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2024 at 2:39pm   10 Most recent comment from damien samwell:ok thankyou. Feel free to closse this one out Tobias Off-Canvas Menu Icon Alignment And PositionClosed   Salient - Responsive Multi-Purpose Theme   Updated June 12, 2024 at 9:21am   7 Most recent comment from Tobias:Thanks – you're the best! damien samwell Row Divider customizationClosed   Salient - Responsive Multi-Purpose Theme   Updated June 11, 2024 at 5:56pm   9 Most recent comment from Judith Olango:Hi Damien,Thanks for writing back.I am afraid at the moment, we don't have any online resources we can recommend for premade SVG, however, you can check out any materials online concerning this.I ... Jac Fancy box middle textClosed   General   Updated June 11, 2024 at 5:52pm   4 Most recent comment from Judith Olango:Hi Jac,Thanks for writing back.You can add this css as well: .nectar-fancy-box[data-style=image_above_text_underline] .text {    padding: 30px 0% 0 0;}I truly hope this proves helpful for you. Shoul ... sara "audio-for-speech"Closed   Salient - Responsive Multi-Purpose Theme   Updated June 11, 2024 at 4:02pm   2 Most recent comment from Tahir :Hey Again, Do you have any Browser Addons as that is likely adding those? . Thanks. Patryk hamburger MENU jumpsClosed   Salient - Responsive Multi-Purpose Theme   Updated June 10, 2024 at 3:18pm   5 Most recent comment from Patryk:Looks like this code fixed it :) Jac category deleteClosed   General   Updated June 8, 2024 at 4:50pm   6 Most recent comment from Judith Olango:Hi Jac,Thanks for writing back. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to Salient > ... steph164 Nectar Slider Video StutteringClosed   Salient - Responsive Multi-Purpose Theme   Updated June 7, 2024 at 7:53pm   2 Most recent comment from Judith Olango:Hi Steph,Thanks for writing to us.In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend te ... Jac square fancy box mobileClosed   General   Updated June 7, 2024 at 6:30pm   7 Most recent comment from Tahir :Hey Again,I am afraid its not possible at the moment as on different screen sizes the texts take a different height. Thanks.