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Public Tickets

Maxence Header SalientClosed   General   Updated August 27, 2024 at 5:38pm   12 Most recent comment from Tahir :Hey Again,I am afraid we can still not view your site. Our Support team is based in Pakistan and Kenya, could you confirm if its not blocked. Thanks. damien samwell Column entrance animations dont work on Edge browsersClosed   Salient - Responsive Multi-Purpose Theme   Updated August 27, 2024 at 5:26pm   3 Most recent comment from damien samwell:I will investigate if that setting is causing this issue...it likely is that as its also causing Gravoity forms not to redirect! jorge16946 Assistance Needed for Editing Product Page in Salient ThemeClosed   Salient - Responsive Multi-Purpose Theme   Updated August 27, 2024 at 5:18pm   2 Most recent comment from Tahir :Hey jorge16946 , You can adjust the Single Product Options in the Salient Theme Panel. See attached screenshot. Thanks. samsaad94 Filtering available in Salient?Closed   Salient - Responsive Multi-Purpose Theme   Updated August 27, 2024 at 4:45am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.I am afraid we don't have this option at the moment, we've however taken note of this as a feature request.If you have any more questions or run into any pr ... samsaad94 How can I insert a shortcode for a map?Closed   Salient - Responsive Multi-Purpose Theme   Updated August 26, 2024 at 8:03pm   4 Most recent comment from samsaad94:Thankyou,Please close ticket. samsaad94 Cut off header underline.Closed   Salient - Responsive Multi-Purpose Theme   Updated August 26, 2024 at 8:03pm   7 Most recent comment from samsaad94:Thankyou,Please close ticket. samsaad94 List Item BugClosed   Salient - Responsive Multi-Purpose Theme   Updated August 26, 2024 at 8:02pm   6 Most recent comment from samsaad94:Thankyou,Please close ticket. samsaad94 How can I remove a Row ID from the Tabs Module?Closed   Salient - Responsive Multi-Purpose Theme   Updated August 26, 2024 at 5:28pm   6 Most recent comment from samsaad94:Okay, it might just be an issue with the brave browser.Thanks you can close this ticket. orders337 Change search resultsClosed   Salient - Responsive Multi-Purpose Theme   Updated August 26, 2024 at 4:37am   2 Most recent comment from Judith Olango:Hi there,Thanks for writing to us.Unfortunately at the moment, we don't have these options, however, we've taken note of them as an area of improvement.If you have any more questions or run ... Jaydeep I want to change the Back to all projects linkClosed   General   Updated August 24, 2024 at 10:06am   4 Most recent comment from Tahir :Hey Again,Its redirecting to the case studies page on our end in Chrome. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .If you are using WP Rocket use this ... MILK Fancy box IssuesClosed   Salient - Responsive Multi-Purpose Theme   Updated August 23, 2024 at 3:05pm   2 Most recent comment from Tahir :Hey Divan , Mobile or Touch Devices dont have a hover state therefore it could be causing this issue. Try adjusting the Fancy Box Style and check if it works better for you. See screenshot:  Thanks ... Storm Wilschut Add portfolio catagory above titleClosed   Salient - Responsive Multi-Purpose Theme   Updated August 23, 2024 at 3:00pm   2 Most recent comment from Austin:Hi Storm,Thank you for getting in touch.Unfortunately, the theme does not come with this feature out of the box and adding this feature would require customizations that will fall beyond the scope of ... rezoomexsite Removing the count in testimonial sliderClosed   Salient - Responsive Multi-Purpose Theme   Updated August 23, 2024 at 9:35am   6 Most recent comment from Austin:Hi again,Thank you for getting back to us.Add this into the Custom CSS box in your Salient Theme Options panel: /* move testimonial arrows on mobile */ @media only screen and (max-width:690px) { .te ... Maagnat Salient WooCommerce UpdateClosed   General   Updated August 23, 2024 at 9:15am   2 Most recent comment from Austin:Hi Magnacio,Thank you for reaching out to us. The developer is aware of this issue and is looking into this. You can keep an eye on our changelog to see when this issue is fixed https://themenectar.c ... rezoomexsite Icon listClosed   Salient - Responsive Multi-Purpose Theme   Updated August 23, 2024 at 8:16am   7 Most recent comment from Austin:Hi again,Thank you for getting back to us.I'm glad we could assist. Feel free to reach out if you have any other queries.Cheers,