Okay

Public Tickets

damuvprod elements dont show on live modeClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2024 at 10:52am   3 Most recent comment from damuvprod:Yes it was the Cache plugin that came with wp install from softaculous, more exactly SpeedyCahce.Ive used Litespeedcache on other site salient, and works fine.Thank you for the reply. it was helpfull PureSEOWebmaster Salent Mag Disable Fixed HeaderClosed   Salient - Responsive Multi-Purpose Theme   Updated February 16, 2024 at 8:01am   4 Most recent comment from Andrew Cooke:Hi again,Thank you for getting back to us.You can add a side bar to your blog page in the salient > blog > general settings and change the blog format as shown in this screenshot.Try this and let us k ... maxmirza Unable to instalClosed   Salient - Responsive Multi-Purpose Theme   Updated February 15, 2024 at 5:22pm   2 Most recent comment from Judith Olango:Hi Maxmirza,Thanks for writing to us.This is not a known issue at the moment, however, this article is helpful as it provides possible causes and fixes for this error: https://www.kadencewp.com/help- ... Mish Norris Uploading Mobile Video VersionClosed   Salient - Responsive Multi-Purpose Theme   Updated February 15, 2024 at 11:52am   5 Most recent comment from Mish Norris:Thanks Judith. Worked perfectly. Thanks again! Steven Bergman Salient Core Plugin Version 1.9.9 | By ThemeNectarClosed   General   Updated February 15, 2024 at 6:31am   2 Most recent comment from Judith Olango:Hi Steven,Thanks for writing to us.Please try to install the Salient theme again and see whether that helps update the bundled plugin.Please let us know how this goes once you try. alexanderkryger Client carouselClosed   Salient - Responsive Multi-Purpose Theme   Updated February 14, 2024 at 10:58am   2 Most recent comment from Tahir :Hey Again,I am afraid that is not possible at the moment, you can however use the "Carousel" Page Element with the "Ticker Movement" type: Also regarding editing the js files we do not recommend edit ... Eric Background Video Formats & WebP ConverterClosed   Salient - Responsive Multi-Purpose Theme   Updated February 14, 2024 at 10:13am   10 Most recent comment from Tahir :Hey Again,The Preview image does not show before the video is loaded and is used for Mobile Screens only when Video Background Option is disabled. Also your main page seems to have to many resources ... alexanderkryger milestone numbersClosed   Salient - Responsive Multi-Purpose Theme   Updated February 14, 2024 at 9:04am   2 Most recent comment from Andrew Cooke:Hello Alexander, Thank you for getting back to us. Try using Blur Style, in the milestone settings and it should show a dot instead of a comma. If you want to completely remove the comma, I am afr ... lrjohnson5 Setting a global color scheme & color pickersClosed   Salient - Responsive Multi-Purpose Theme   Updated February 13, 2024 at 9:15am   8 Most recent comment from Andrew Cooke:Hi there,Thank you for getting in touch.I have forwarded your suggestions to the developer and added them to the wishlist for consideration in future updates.We appreciate your feedback as we continu ... SamType40 Make section not full height row on mobileClosed   Salient - Responsive Multi-Purpose Theme   Updated February 13, 2024 at 4:11am   4 Most recent comment from Judith Olango:Hi there,Thanks for getting back to us. To make the changes as requested, you will need to add some custom CSS code. To do this, please follow these steps: From your WordPress dashboard, Navigate to S ... Archies Tabbed section not working even the CTA on header bar glitchesClosed   General   Updated February 12, 2024 at 6:55am   37 Most recent comment from Judith Olango:Hi Archies,We're glad this works for you.If you have any further questions or need additional assistance, don't hesitate to write back, I'm happy to help.  joevfx Salient Theme - Blog Style and SidebarClosed   General   Updated February 12, 2024 at 2:15am   2 Most recent comment from ThemeNectar:Hey Piers, The blog settings within Salient are global options that will affect your entire site. There's no way to apply the blog options to specific posts without custom development. Could you ... SupraRich Footer edittingClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 9:54pm   2 Most recent comment from SupraRich:Found it in Global Sections...  Make sure to follow the directions to enable the editor for custom pages. Michael Bianchi woo-commerce shopClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 12:30pm   2 Most recent comment from Andrew Cooke:Hi Michael,Thank you for getting in touch.Could you please try adding the page header in the shop page meta box settings and let us know how it goes? we have a guide that can assist you with this htt ... anitatakacs problem at 999pxClosed   Salient - Responsive Multi-Purpose Theme   Updated February 10, 2024 at 12:02pm   2 Most recent comment from Andrew Cooke:Hi there,Thank you for reaching out to us.I can't seem to replicate this issue from our end. Here's a screenshot of what I'm seeing from our end.Please check and ensure that you're ...