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Public Tickets

SamType40 Copy row feature not showing   General   Updated 7 hours ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Could you confirm the bundled plugins are updated as well: https://themenectar.com/docs/salient/installing-plugins-updated/  ? . Best,   Gerald Radford Heading Colours   General   Updated 14 hours ago   2 Most recent comment from Pat:Hi Gerald, Glad to hear from you. I can definitely help clear this up. Because you're using the Elementor page builder, the colors for headings inside your page content (H2, H3, etc.) need to be ... Paul Luu Salient Theme - Navigation Bar   Salient - Responsive Multi-Purpose Theme   Updated 16 hours ago   3 Most recent comment from Pat:Hi Paul, Thank you for contacting us, and especially for sharing the workaround update. We're glad to hear that you managed to figure this out. If you have any further questions or encounter any ... Krishy59 Issue Uploading Theme to Wordpress   Salient - Responsive Multi-Purpose Theme   Updated 23 hours ago   2 Most recent comment from Tahir :Hi Krishy59 , Thanks for reaching out! . Please view: https://themenectar.com/docs/salient/installing-salient-updated/  Best,   regionalho Team Member Images Don't Load   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   3 Most recent comment from regionalho:Thank you, I couldn't find any specific Image Optimization setting, but I did turn off Minify and Lazy Load. That seems to have fixed the issue. Thanks a lot for your guidance.  Andy LeSavage Widgets / Sidebar   General   Updated 2 days ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any chang ... Adn Montalvo Can't install required plugins.   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Pat:Hi there, Thank you for contacting us. The current version of the theme is v17.4.1, and Page Builder version v8.4.2. You can review the available methods for updating Salient here: https://themenectar ... davincci1982 Portfolio   Salient - Responsive Multi-Purpose Theme   Updated 4 days ago   6 Most recent comment from Pat:Hi Davinci, Glad to assist! Feel free to reach out in case you need further assistance! Kind regards, ElevatedMediaProductions Video Player not working with Vimeo   General   Updated 4 days ago   4 Most recent comment from Pat:Hi Monstrous, Apologies for that as the attached link isn't publicly accessible. Please try to add a shareable link and let us know how it goes: https://www.awesomescreenshot.com/video/42915182?k ... scotth140 Stylesheet is missing   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   2 Most recent comment from Tahir :Hi Again, Thanks for reaching out! . I see you got it resolved. Best,   rmegias installation   Salient - Responsive Multi-Purpose Theme   Updated 1 week ago   2 Most recent comment from Pat:Hi Ricardo, Thank you for getting in touch. In this case, you are suffering from PHP configuration limits that are set too low to complete the process. You should contact your web host and ask them to ... Hadi Ibrahim text colour in team bioClosed   General   Updated 1 week ago   5 Most recent comment from Hadi Ibrahim:Many thanks, Tahir! All looks good now.  decybel security issues on playing media   General   Updated 2 weeks ago   2 Most recent comment from Pat:Hi Decybel, Thanks for getting back to us and for sharing the screenshot. The warning symbol you're seeing is a Mixed Content error from your browser. This isn't an issue with the Salient th ... Michele Bortoluzzi Salient Wpbakery templates not showingClosed   General   Updated 2 weeks ago   3 Most recent comment from Michele Bortoluzzi:Thank you for your help! shrouk Change product images on the store page according to the filter color   General   Updated 2 weeks ago   2 Most recent comment from Pat:Hi Shrouk, Good to hear from you. The functionality you're looking for, where the main product image on the shop page changes based on the selected color filter, is an advanced feature that is no ...