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Public Tickets

tristannolan Off-canvas menu animation   Salient - Responsive Multi-Purpose Theme   Updated 9 minutes ago   5 Most recent comment from Andrew Cooke:Hi Tristan, Thank you for getting back to us. Please check for plugin conflicts by deactivating the third-party plugins then reactivate them back one by one to see the one that causes issues. Try that ... iobrien01 Page Header   Salient - Responsive Multi-Purpose Theme   Updated 3 hours ago   8 Most recent comment from Tahir :Hey Again, Try using the Force Header Feature in here: Dominique Google Map Style   Salient - Responsive Multi-Purpose Theme   Updated 3 hours ago   2 Most recent comment from Judith Olango:Hello Dominique, Thanks for reaching out to us! Unfortunately, we currently don't have a way to customize the Interactive Map. This would require some extensive customization which I'm afrai ... UK-Designer-Guy Ryan Auto open and close Accordion for a menu system   Salient - Responsive Multi-Purpose Theme   Updated 15 hours ago   6 Most recent comment from Tahir :Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross ... Jeremy Wisecup Portfolio images aren't fully loading   Salient - Responsive Multi-Purpose Theme   Updated 17 hours ago   8 Most recent comment from Jeremy Wisecup:Great. We can consider this ticket complete. Thank you! ioannicolaeborza Font awesome   Salient - Responsive Multi-Purpose Theme   Updated 18 hours ago   2 Most recent comment from Andrew Cooke:Hi there, Thank you for getting back to us. Unfortunately, this is currently not possible, but I will add a request to the developer on the same.  We appreciate your patience on this matter. Thanks, Magda Performance Issues with Salient Theme   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. Try following the steps in our guide to optimize your site https://themenectar.com/docs/salient/performance-optimization-guide/. I hope that helps. Cheers, Jordi Garreta Style not applied   General   Updated 2 days ago   6 Most recent comment from Tahir :Hey Again, Try moving the code after the shortcode is set: and use this line to output the styles:  echo '' . NectarElDynamicStyles::generate_styles($shortcode) . ''; Best,   Giovanni Balestrini can't have catogory graphic as blog archive   General   Updated 2 days ago   2 Most recent comment from Judith Olango:Hello Giovanni, Thanks for writing to us. We don't have an option to customize the category pages at the moment, however we appreciate bringing this to our attention and we will be sure to have i ... Cameron Self Hosted Video Player not looping   Salient - Responsive Multi-Purpose Theme   Updated 2 days ago   2 Most recent comment from Tahir :Hey Again, Thanks for reaching out! . - Only Self Hosted Videos will play on Mobile. - Make sure they are in 16:9 ratio for the mobile to render them correctly. -  Convert the videos and then add the ... UK-Designer-Guy Ryan Add a button that triggers the search bar header opening   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Andrew Cooke:Hi Jason, Thank you for reaching out to us. Unfortunately, we don't have this option, and adding this option will require customizations that fall beyond the scope of our support. However, we are ... mapippolo wocommerce   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Andrew Cooke:Hi there, Thank you for reaching out to us. To fix the outdated template issue, you need to update your theme to the latest version. Here's the documentation on the available methods for updating ... UK-Designer-Guy Ryan WoomCommerce Category Image Sizes   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   3 Most recent comment from UK-Designer-Guy Ryan:Hi Tahir all my product images are square as most product images tend to be, my category images don't want to be square it makes more sense in terms of fitting items on the page if the category i ... Grouponeagency Autoplay Video on Mobile Version   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   3 Most recent comment from Grouponeagency:Hola, Muchas gracias por tu pronta y detallada respuesta. Tu explicación aclaró todas mis dudas y realmente agradezco el apoyo. Seguiré los pasos que me indicaste para asegurarme de que los videos ... websitekaash Payment integration   Salient - Responsive Multi-Purpose Theme   Updated 3 days ago   2 Most recent comment from Judith Olango:Hello there, Thanks for writing to us. I am not sure I fully understood your query. Please elaborate a bit more so that we can provide a helpful response. I look forward to your response.